FAQS

Frequently asked questions about our production and delivery.

Got an vest too big or too small? Your answer is here.

What is your return policy?

Customers wishing to return goods must notify our customer service team within 48 hours of delivery of goods and the goods must be returned to the warehouse within 10 days of delivery of goods. There may be return handling fees applicable. Please contact customer service for more information.
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Is there a return handling fee?

Based on the exact items you've ordered and wish to return, there may be return handling fees applicable.
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You sent me the wrong vests. What happens now?

Let us know your order number and we'll get things moving straight away.
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I ordered some items and they are too big/small - can I exchange them?

Once you return the items, we'll refund you and you can place a new order.
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Where do I send returns back?

Contact us to get a return form, then we'll send you the details you need to make a return.
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