FAQS

Frequently asked questions about our production and delivery.


Can I get the tracking number?
Once you place your order with us, it is sent to the warehouse for processing. The packaging team at the warehouse requires anywhere from a few hours to 1 business day (depending on the workload) to have your order packed and ready for dispatch. Please send us an email once you've placed your order and one of our customer service representatives will get in touch with you as soon as possible.